Fudo / Contact
Contact
Fudo is built and supported by one person. Every email is read and answered by me, usually within two days.
What to include
For a bug or a wrong result, the fastest way to get it fixed is to send:
- Your Android version (Settings, then About phone)
- What you expected and what the app showed instead
- A screenshot of the app’s result, if you are comfortable sharing it
- The product name, or a photo of the label, so the result can be reproduced
You do not need to include your child’s name or any information beyond the allergen involved.
Requests
Add an allergen or hidden ingredient name. Send the name and, if you have one, an example label where it appears. Additions ship in the next build.
Delete my account. Use Settings, then Delete account in the app. If the app is no longer installed, email from the address on your account and it will be done within 7 days.
Report a security concern. Email with “Security” in the subject line. Please do not post details publicly before it has been addressed.
For dietitians and allergists
Fudo is being shared with a small number of practices before any public launch. If you would like to forward it to families, want a short written overview to hand out, or have feedback on how the app handles specific label formats, email the address above. There is nothing to sign up for and nothing to buy.
What not to send. Fudo is not an emergency resource. If your child is having a reaction, call 911 or your local emergency number.